We provide a Sage 50 Manager Password Recovery Service if you have lost or forgotten your Sage 50 or 50cloud Accounts Manager Password.

We can also help if the *Manager Password is not being recognised* but you know it is the correct one.

We can recover your Sage Manager Password from Sage 50 & 50cloud Accounts version 10 and upwards

  • Over 500 Manager passwords successfully recovered.
  • We can recover your Manager password even if Sage have told you to go back to an old backup and re-enter data.
  • Our charge is £35+VAT per Company Data set to recover a Manager password.
  • For Sage Versions 2014 (v20) and below, we require either a Data Files only backup or preferably just the SETUP.DTA file.
  • For Sage Versions 2015 (v21) and above, we require either a Data Files only backup or preferably just the SETUP.DTA and ACCESS.DTA files.
  • The SETUP.DTA & ACCESS.DTA files are small in size so they can easily be attached to an email.
  • The SETUP.DTA & ACCESS.DTA files can be found in a similar location to this, depending on your installation: C:\ProgramData\Sage\Accounts\2021\Company.000\ACCDATA
  • You can continue to work on your Sage data while we are providing our Sage 50 Manager Password Recovery Service.
  • *If the Manager Password is not being recognised but you know it is the correct one, there could be additional charges and this may fit into our Data Repair Service.

We can also fix these common Sage Error Messages, click here to find out more.

  • Trial balance based on transaction total is unbalanced by
  • Trial balance recorded in nominal records is unbalanced by
  • Split transaction is cross linked
  • Split transaction is not linked to ledgers
  • Header transaction is not linked to ledgers
  • Total allocated is less/more than total allocated in stock files
  • Transaction 0 has an invalid transaction type
  • Amount paid in split disagrees with total paid in allocations
  • Amount paid in foreign currency in split disagrees with total paid in allocations
  • Transaction header record does not link to any splits
  • Header transaction 0 is linked to wrong account
  • Stock code quantity in stock disagrees with history by
  • Stock code transaction quantity used is greater than quantity of transaction
  • Account balance out by
  • Split Allocation – amount disagrees with matching allocation
  • Split transaction is mismatched with header transaction
  • Amount paid in header disagrees with total paid in splits
  • Invoice total net/tax different from sum of item net/tax values
  • Invoice has a mismatched record
  • Invoice has no items
  • Purchase Order total on order is less than total on order in stock files

Customer Testimonials

We’ve got the data back and everything looks OK, thanks very much for your assistance it was much easier than dealing with Sage.

5 star rating

Grahame 29/04/19
So far so good, loaded and checked out ok. Well done, very good and fast service!

5 star rating

Tim 08/11/19
Thank you very much Danny, I have successfully downloaded and restored the file. I will get all of that old data archived, thanks for all of your help!.

5 star rating

Ben 19/08/21
Thank you for your great work. It is great having you as our go to guy and your team of course.

5 star rating

Irish Sage Partner 15/03/18
Just a follow up to say thank you again. The client has checked the data and are happy with the quality of the work.

5 star rating

Richard 06/03/23
Thank you very much for getting this done so quickly.

5 star rating

Tiff 25/09/19
Thanks for your fast and efficient service. You may quote me!

5 star rating

Peter 15/11/23
Hi Adept, thank you for the help and easy communication to make this happen.

5 star rating

Arunas 14/01/24
Thank you, thank you, thank you. You are the man or men! I wish I had done that on Wednesday last week when I discovered the issue instead of wasting many hours and the entire weekend on it. You live and learn. Cheers.

5 star rating

Steve 17/08/15
Thank you so much for getting this done. I really appreciate it! Have a lovely evening.

5 star rating

Tiff 22/11/18
I can confirm I have received the data, thank you for all your help once again.

5 star rating

Tom 25/03/24
Hi Team. Thanks again for this, always a pleasure dealing with yourselves.

5 star rating

Steven 19/01/21
Thanks again for the swift service, it has worked you are indeed life savers!

5 star rating

Andrew 01/12/22
Thank you! Life savers!

5 star rating

Richard 23/08/19
Apologies, was not expecting you to be working on the bank holiday, thank you.

5 star rating

Mike 27/08/18
Thank You Danny!! We are up and running again!!

5 star rating

Mary 08/12/23
Just a quick Email to say a big thank you to you and your team for sorting my Sage out for me and I would not hesitate in using or recommending your services to anyone. Thank you all.

5 star rating

Shaun 19/09/14
Backup has been restored and all looks to be good. Thank you, your prompt resolution is greatly appreciated.

5 star rating

Michael 08/05/24
Good morning Team, Thank you so much for your work on our data. Apologies for the delay in confirming receipt, we managed to upload this yesterday and ran a backup with no errors.

5 star rating

Melissa 08/10/20
Brilliant service, thanks a lot. You guys obviously know your stuff as far as sage is concerned. Will definitely bear you in mind when we need anything Sage related in the future.

5 star rating

Chris 04/02/19
Thanks Martin for doing this repair with zero notice!

5 star rating

Michelle 03/07/19
I tried to call you a couple of times this morning to say thank you for your awesome service. I am very grateful as yet again you have managed to dig us out of a hole.

5 star rating

David 08/06/20
Many thanks for dealing with this so speedily – you really do provide a most invaluable service.

5 star rating

David 11/01/21
Many thanks for a fantastic service. We have re-loaded the fixed data and are very relieved all has been fixed so efficiently. It was a pleasure to speak to Martin on Saturday and we would love to come back to Adept when we buy our next version of Sage.

5 star rating

Diana 08/12/14

Just a big thank you for your help with our Sage issue. Everything went quickly and smoothly and what a difference! We are hugely impressed by the Adept response, just wish we had contacted you sooner. All the best to you and the team. Have a great Christmas, you’ve made ours so much better 😊

5 star rating

Dave 13/12/23
Thank you very much! It is restored and they are now breathing again!

5 star rating

Richard 19/11/18
Once again, thanks for the speedy service sorting out our Year End. No doubt we’ll speak again next year.

5 star rating

Dave 15/11/22
Thank you for sorting this so quickly!

5 star rating

Conor 28/03/24
Thanks a million Danny, so efficient as always.

5 star rating

Fiona 16/08/18
Thanks Martin and Danny. That was not an easy fix! I think they had been carrying those errors for years until their accountant couldn’t make head nor tail of the accounts.

5 star rating

Michelle 31/10/19
It all works perfectly!! You are an absolute gem ? Fingers crossed we don’t bugger it up again!

5 star rating

Sophie 15/04/19
Just to confirm, I’ve restored the data and ran check data again, all error free ?. Thanks for the brilliant assistance as ever!

5 star rating

Gavin 07/05/21
Many thanks from me and a delighted client.

5 star rating

Tommy 04/02/19
Thank you so much for sorting!

5 star rating

Ian 20/12/23
Thank you for that. We are very impressed and will use Adept again.

5 star rating

Iwona 20/10/17
Looks like you may have broken some kind of record there. Thanks for turning this around so quickly, we are set well in advance of tomorrow!

5 star rating

Michael 09/09/19
Great work recovering the Manager password, Excellent service.

5 star rating

Sean 20/06/23

I’ve restored the data and everything looks good. Thank you for your help. Its certainly appreciated.

5 star rating

Wendy 18/06/24
Thank you for sorting all this out for us. You have done a very impressive job! Thanks once again for your excellent service.

5 star rating

Judith 06/03/23
Morning Danny, OMG !! Thank you so much! Email received.

5 star rating

Sharron 05/02/24
Thank you for fixing our data. I am going to upload it on Monday as I need to sort orders that came yesterday/today. Once again thank you for quick repair!

5 star rating

Katarzyna 27/10/18
Just restored Data and all OK, thanks for all your help, have a good one.

5 star rating

Gary 08/03/19
Hi, thanks Danny for your a1 service yet again!

5 star rating

Mike 23/04/24
Yep I’ve got the link now, just putting the data back into Sage as we speak. Thanks so much for the quick turnaround, brilliant service.

5 star rating

Paul 16/11/16
Thank you so much for sorting this for us! I know it’s a paid service but that doesn’t mean we don’t really appreciate your time and efforts – you’ve never let us down and we recommend you to everyone.

5 star rating

Tim 12/07/18

Thank you, that’s awesome! Once again you’ve got us out out of the proverbial!

5 star rating

Tim 01/07/24
Thanks for your help in fixing the errors in our Sage data – we really appreciate your fast turnaround on this!

5 star rating

Laura 04/11/20
Thank you, highly appreciated. We will be recommending you to all our clients.

5 star rating

Andre 20/05/19
Downloaded, restored and checked. All good – thank you very much.

5 star rating

Chris 30/08/19
Many thanks for your help as always!

5 star rating

Mollie 01/03/24

Thank you for the two data repairs, the client is extremely grateful, they are a “people/contractor” based company and have a payment run to process today and tomorrow, this wouldn’t have been possible without your data repair.

5 star rating

Richard 17/03/21
Thanks a million, efficient service as usual.

5 star rating

Fiona 21/01/19
Thanks a mil to all at Adept!! Repair received and we are back in action!

5 star rating

Mary 10/01/22
Fab – thanks for turning that around so quickly. I have a happy customer, well as happy as he can be having had the riot act read to him about check data and regular backups!! Thanks again.

5 star rating

Sarah 01/10/14
Thank you, that’s fantastic!

5 star rating

Richard 18/10/19
Thanks to you and your colleague for your support and patience today. It was really refreshing to talk to a company with such a ‘can do’ approach and we wish you all the very best for a successful 2023.

5 star rating

Alex 03/01/23
All received. Thank you so much for this, fantastic service as always! You’ve saved the day once again.

5 star rating

Tim 08/06/20
Thanks Danny 😊 The customer also sends over her thanks.

5 star rating

Caroline 22/12/23
Thanks again for all your help with this, Sage has been much faster and more reliable!

5 star rating

Stuart 15/08/23

Thanks Danny, we have restored to the repaired data. Really appreciate your support!!

5 star rating

Deborah 26/01/24
Thank you once again saving my poor clients ass 😊

5 star rating

Anne 02/01/24
Thank you for the prompt repair of our data. We are good to go again!!

5 star rating

Mary 08/10/19
Thanks as ever for the brilliant service!

5 star rating

Michelle 04/02/19
Got it Danny thanks a million. Client will be delighted with us and you. I do sing your praises to our customers!!

5 star rating

Fiona 06/04/20
Hello Danny, That’s great news. Thank you for doing it so quickly.

5 star rating

Tiff 11/10/18
That’s great thanks for the quick turnaround.

5 star rating

Paul 28/08/19
Thank you, if you had not mentioned it we would have been none the wiser. And as usual, Awesome work, not sure what we would do without you!

5 star rating

Lucia 11/02/21
Hi Danny and Team. Many thanks again for your very fast service, it is much appreciated.

5 star rating

Michael 08/10/20
Thanks for that I have downloaded and checked the data and all looks good. Thanks for the quick turn around.

5 star rating

Gary 14/12/22
Excellent job as always. Thank you very much, Danny!

5 star rating

Charlotte 24/04/24
THANK YOU! Just wanted to say thank you for your help and support last week with the Data.

5 star rating

Clive 22/09/14
Thank you again for sorting the Sage issue yesterday.

5 star rating

Jason 07/09/23

That’s fantastic work, thank you very much!

5 star rating

Sam 17/07/24
That is so fast, many thanks for fixing our data!

5 star rating

Shane 17/05/19
Thanks for your prompt service its very much appreciated. Thanks again Mike.

5 star rating

Mike 08/12/23
Hi Guys, Unbelievable, customer is very impressed, as are we. Thanks a million for such a great service.

5 star rating

Fiona 29/06/18
Excellent. Thank you Danny. Brilliant service once again. Speak soon.

5 star rating

Anita 29/09/15
Thank you. Received the data back. Thanks for your help. Your company is a pleasure to deal with. Very efficient.

5 star rating

Joyce 13/12/18
Thank you Martin… yet another time you’ve saved us!

5 star rating

Tim 22/03/24
The data has been installed and the errors have gone! Thank you so much for helping us out today.

5 star rating

Julie 20/12/21
Adept Sage 50 Add-On Tools - Sage Partners and certified Sage Developers