Need a Sage 50 Data Repair? We provide an alternative to using Sage’s data repair service when your Sage 50 or 50cloud Accounts data has Errors or Invoice/Order Warnings.

Why use Adept to repair your Sage data errors?

  • Over 2500 Sage 50 Data Sets successfully repaired.
  • Thousands of satisfied customers from all over the world.
  • Our lead repair technicians each have over 30 years experience with Sage 50 and its predecessors.
  • Depending on availability, we can provide an overnight or weekend service.

What kind of Errors & Warnings can we repair ?

  • Just about every kind of error that is reported by Sage’s Check Data routine.
  • Obscure errors that are not reported by Check Data.
  • The infamous “You must restore from a backup” error message.
  • SOP, POP and Invoice module *Linkage Corruption* (reported as a Warning up to Sage v25).
  • Errors that cause Check Data or other parts of Sage to hang.
  • Stock Allocations and Quantities Used.
  • Our good old friend Transaction 0.
  • Aged Balance warnings.
  • Many other types of error….

Common Sage Error Messages

  • Trial balance based on transaction total is unbalanced by
  • Trial balance recorded in nominal records is unbalanced by
  • Split transaction is cross linked
  • Split transaction is not linked to ledgers
  • Header transaction is not linked to ledgers
  • Total allocated is less/more than total allocated in stock files
  • Transaction 0 has an invalid transaction type
  • Amount paid in split disagrees with total paid in allocations
  • Amount paid in foreign currency in split disagrees with total paid in allocations
  • Transaction header record does not link to any splits
  • Header transaction 0 is linked to wrong account
  • Stock code quantity in stock disagrees with history by
  • Stock code transaction quantity used is greater than quantity of transaction
  • Account balance out by
  • Split Allocation – amount disagrees with matching allocation
  • Split transaction is mismatched with header transaction
  • Amount paid in header disagrees with total paid in splits
  • Invoice total net/tax different from sum of item net/tax values
  • Invoice has a mismatched record
  • Invoice has no items
  • Purchase Order total on order is less than total on order in stock files

* What is Linkage Corruption? *

  • This type of corruption results in the Item Lines for earlier SOs, POs or Invoices getting jumbled up every time a new SO, PO or Invoice is entered.
  • In the Sage v26 and below Check Data routine reports this as a Warning but Sage v26.1 and above now report them correctly as Errors. The message you see is along the lines of “Invoice or Order 12345 total net different from sum of item net values” or similar.
  • However, these Warnings/Errors can be caused by other types of corruption as well. Please do not attempt to delete the offending invoices or orders as this can make the corruption worse and unfortunately Sage seem to recommend this as option, but it just moves the corruption onto other invoices or orders.
  • When Linkage Corruption is present, we can repair the integrity of the Invoice/SOP/POP Module files so that no new warnings or errors are reported.
  • However, it is not possible to guarantee that all the historic Invoices, Sales Orders & Purchase Orders will have the correct items reattached to them.
  • Once we have repaired the integrity of the module, you can remove and re-enter the Invoices, Sales Orders & Purchase Orders or simply mark them as BAD.
  • Our Free Adept Sage 50 Health Check Tool has a Linkage Corruption Test that you can run from the Menu button.

Interested ?

Click Adept Data Repair T&Cs to find out how to proceed and book in your Sage 50 or 50cloud Accounts data. You can see comments below from lots of very happy customers!

Customer Testimonials

Good morning Team, Thank you so much for your work on our data. Apologies for the delay in confirming receipt, we managed to upload this yesterday and ran a backup with no errors.

5 star rating

Melissa 08/10/20
Just a follow up to say thank you again. The client has checked the data and are happy with the quality of the work.

5 star rating

Richard 06/03/23
Brilliant service, thanks a lot. You guys obviously know your stuff as far as sage is concerned. Will definitely bear you in mind when we need anything Sage related in the future.

5 star rating

Chris 04/02/19
Thank you very much Danny, I have successfully downloaded and restored the file. I will get all of that old data archived, thanks for all of your help!.

5 star rating

Ben 19/08/21
Thank You Danny!! We are up and running again!!

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Mary 08/12/23
We’ve got the data back and everything looks OK, thanks very much for your assistance it was much easier than dealing with Sage.

5 star rating

Grahame 29/04/19
Thank you, thank you, thank you. You are the man or men! I wish I had done that on Wednesday last week when I discovered the issue instead of wasting many hours and the entire weekend on it. You live and learn. Cheers.

5 star rating

Steve 17/08/15
Just a quick Email to say a big thank you to you and your team for sorting my Sage out for me and I would not hesitate in using or recommending your services to anyone. Thank you all.

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Shaun 19/09/14
Backup has been restored and all looks to be good. Thank you, your prompt resolution is greatly appreciated.

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Michael 08/05/24
Thank you for your great work. It is great having you as our go to guy and your team of course.

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Irish Sage Partner 15/03/18
Thank you very much for getting this done so quickly.

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Tiff 25/09/19
Hi Adept, thank you for the help and easy communication to make this happen.

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Arunas 14/01/24
So far so good, loaded and checked out ok. Well done, very good and fast service!

5 star rating

Tim 08/11/19
I can confirm I have received the data, thank you for all your help once again.

5 star rating

Tom 25/03/24
Thanks again for the swift service, it has worked you are indeed life savers!

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Andrew 01/12/22
Apologies, was not expecting you to be working on the bank holiday, thank you.

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Mike 27/08/18
Thank you! Life savers!

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Richard 23/08/19
Hi Team. Thanks again for this, always a pleasure dealing with yourselves.

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Steven 19/01/21
Thank you so much for getting this done. I really appreciate it! Have a lovely evening.

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Tiff 22/11/18
Thanks for your fast and efficient service. You may quote me!

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Peter 15/11/23
I tried to call you a couple of times this morning to say thank you for your awesome service. I am very grateful as yet again you have managed to dig us out of a hole.

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David 08/06/20
Once again, thanks for the speedy service sorting out our Year End. No doubt we’ll speak again next year.

5 star rating

Dave 15/11/22
Great work recovering the Manager password, Excellent service.

5 star rating

Sean 20/06/23

I’ve restored the data and everything looks good. Thank you for your help. Its certainly appreciated.

5 star rating

Wendy 18/06/24

Just a big thank you for your help with our Sage issue. Everything went quickly and smoothly and what a difference! We are hugely impressed by the Adept response, just wish we had contacted you sooner. All the best to you and the team. Have a great Christmas, you’ve made ours so much better 😊

5 star rating

Dave 13/12/23
Many thanks for a fantastic service. We have re-loaded the fixed data and are very relieved all has been fixed so efficiently. It was a pleasure to speak to Martin on Saturday and we would love to come back to Adept when we buy our next version of Sage.

5 star rating

Diana 08/12/14
Many thanks from me and a delighted client.

5 star rating

Tommy 04/02/19
Just to confirm, I’ve restored the data and ran check data again, all error free ?. Thanks for the brilliant assistance as ever!

5 star rating

Gavin 07/05/21
It all works perfectly!! You are an absolute gem ? Fingers crossed we don’t bugger it up again!

5 star rating

Sophie 15/04/19
Morning Danny, OMG !! Thank you so much! Email received.

5 star rating

Sharron 05/02/24
Thank you for sorting all this out for us. You have done a very impressive job! Thanks once again for your excellent service.

5 star rating

Judith 06/03/23
Many thanks for dealing with this so speedily – you really do provide a most invaluable service.

5 star rating

David 11/01/21
Thank you very much! It is restored and they are now breathing again!

5 star rating

Richard 19/11/18
Thanks a million Danny, so efficient as always.

5 star rating

Fiona 16/08/18
Thanks Martin for doing this repair with zero notice!

5 star rating

Michelle 03/07/19
Thank you for sorting this so quickly!

5 star rating

Conor 28/03/24
Thanks Martin and Danny. That was not an easy fix! I think they had been carrying those errors for years until their accountant couldn’t make head nor tail of the accounts.

5 star rating

Michelle 31/10/19
Thank you for that. We are very impressed and will use Adept again.

5 star rating

Iwona 20/10/17
Thank you so much for sorting!

5 star rating

Ian 20/12/23
Looks like you may have broken some kind of record there. Thanks for turning this around so quickly, we are set well in advance of tomorrow!

5 star rating

Michael 09/09/19
Thanks to you and your colleague for your support and patience today. It was really refreshing to talk to a company with such a ‘can do’ approach and we wish you all the very best for a successful 2023.

5 star rating

Alex 03/01/23
Thanks again for all your help with this, Sage has been much faster and more reliable!

5 star rating

Stuart 15/08/23
Thanks for your help in fixing the errors in our Sage data – we really appreciate your fast turnaround on this!

5 star rating

Laura 04/11/20
Thanks Danny 😊 The customer also sends over her thanks.

5 star rating

Caroline 22/12/23
Hi, thanks Danny for your a1 service yet again!

5 star rating

Mike 23/04/24
Just restored Data and all OK, thanks for all your help, have a good one.

5 star rating

Gary 08/03/19
All received. Thank you so much for this, fantastic service as always! You’ve saved the day once again.

5 star rating

Tim 08/06/20
Thank you for fixing our data. I am going to upload it on Monday as I need to sort orders that came yesterday/today. Once again thank you for quick repair!

5 star rating

Katarzyna 27/10/18
Thank you, that’s fantastic!

5 star rating

Richard 18/10/19

Thank you for the two data repairs, the client is extremely grateful, they are a “people/contractor” based company and have a payment run to process today and tomorrow, this wouldn’t have been possible without your data repair.

5 star rating

Richard 17/03/21
Thanks a million, efficient service as usual.

5 star rating

Fiona 21/01/19

Thanks Danny, we have restored to the repaired data. Really appreciate your support!!

5 star rating

Deborah 26/01/24
Thanks a mil to all at Adept!! Repair received and we are back in action!

5 star rating

Mary 10/01/22
Yep I’ve got the link now, just putting the data back into Sage as we speak. Thanks so much for the quick turnaround, brilliant service.

5 star rating

Paul 16/11/16
Fab – thanks for turning that around so quickly. I have a happy customer, well as happy as he can be having had the riot act read to him about check data and regular backups!! Thanks again.

5 star rating

Sarah 01/10/14
Downloaded, restored and checked. All good – thank you very much.

5 star rating

Chris 30/08/19
Thank you, highly appreciated. We will be recommending you to all our clients.

5 star rating

Andre 20/05/19
Many thanks for your help as always!

5 star rating

Mollie 01/03/24
Thank you so much for sorting this for us! I know it’s a paid service but that doesn’t mean we don’t really appreciate your time and efforts – you’ve never let us down and we recommend you to everyone.

5 star rating

Tim 12/07/18
Thanks as ever for the brilliant service!

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Michelle 04/02/19
Thanks for your prompt service its very much appreciated. Thanks again Mike.

5 star rating

Mike 08/12/23
Hello Danny, That’s great news. Thank you for doing it so quickly.

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Tiff 11/10/18
That’s great thanks for the quick turnaround.

5 star rating

Paul 28/08/19
Got it Danny thanks a million. Client will be delighted with us and you. I do sing your praises to our customers!!

5 star rating

Fiona 06/04/20
Thank you, if you had not mentioned it we would have been none the wiser. And as usual, Awesome work, not sure what we would do without you!

5 star rating

Lucia 11/02/21
Hi Guys, Unbelievable, customer is very impressed, as are we. Thanks a million for such a great service.

5 star rating

Fiona 29/06/18
Thank you again for sorting the Sage issue yesterday.

5 star rating

Jason 07/09/23
Thank you for the prompt repair of our data. We are good to go again!!

5 star rating

Mary 08/10/19
Excellent job as always. Thank you very much, Danny!

5 star rating

Charlotte 24/04/24
Thank you once again saving my poor clients ass 😊

5 star rating

Anne 02/01/24
THANK YOU! Just wanted to say thank you for your help and support last week with the Data.

5 star rating

Clive 22/09/14
Thank you Martin… yet another time you’ve saved us!

5 star rating

Tim 22/03/24
The data has been installed and the errors have gone! Thank you so much for helping us out today.

5 star rating

Julie 20/12/21
Hi Danny and Team. Many thanks again for your very fast service, it is much appreciated.

5 star rating

Michael 08/10/20
That is so fast, many thanks for fixing our data!

5 star rating

Shane 17/05/19
Excellent. Thank you Danny. Brilliant service once again. Speak soon.

5 star rating

Anita 29/09/15
Thank you. Received the data back. Thanks for your help. Your company is a pleasure to deal with. Very efficient.

5 star rating

Joyce 13/12/18
Thanks for that I have downloaded and checked the data and all looks good. Thanks for the quick turn around.

5 star rating

Gary 14/12/22
Adept Sage 50 Add-On Tools - Sage Partners and certified Sage Developers