Annual Renewal Fees for Adept Add-Ons

If your Adept Add-On is mission critical, before doing a major version upgrade of Sage from example “v25 to v26” you should check our website first.  You can see this in the top right hand corner of a Tool’s tile (see right ). You can also see the current version on the page for your Tool in the Add-On Compatibility and Pricing Section (see right).

What’s included

New Features & Options

Compatibility Updates

Free Limited Support

  • Annual Renewal Fees are per Adept Add-On.
  • The fee entitles you to upgrade the Add-On at any point when new features are available and the Yellow Light Bulb is active.
  • Your Annual Renewal Fee covers you for major version upgrades, if you have upgraded Sage from v24 to v25.

Adept Computer Support Limited

Adept Add-Ons

How to check if your Adept Add-On is compatible with a version of Sage.

  • Currently this is showing that the Add-On works with Sage 50 & 50cloud v25
  • Unless otherwise stated, the Add-On will also work with any minor version number updates such as v25.1 or v25.2
  • Our Adept Add-On Tools are backwards compatible when it comes to Sage versions and most go back to v8, but you should check in the page for the Add-On you have before proceeding.

Add-On Compatibility and Pricing

  • Compatible with Sage 50 & 50cloud versions 8 to 25.

If you use your Adept Add-Ons with New Sage 50 v21+ or Sage 50cloud v24+ then Annual Licence Renewal Fees apply.

  • Currently the UK price of an Annual Renewal Fee is 20% of the RRP of the Tool, per Adept Add-On per year.
  • Annual Renewal fees only apply if you are on New Sage 50 v21 (2015) or higher and Sage 50cloud v24 (2018) or higher.
  • If you purchased a Full licence for your Adept Add-On within the last year then your first Annual Renewal Fee will due at the end of the month one year from the Full Licence purchase date.
  • If you purchased a New Sage 50 Version Upgrade licence for your Adept Add-On within the last year then your first Annual Renewal Fee will be due one year from the Version Upgrade purchase date.
  • Renewal Fee dates are rounded to the end of the month that they fall in.
  • During the renewal month your Add-On will show a blue light bulb to warn you that the renewal is due.
  • The blue light bulb feature is dependant on the version of your Adept Add-On (as shown in its About Dialog) being at least v25.x.x.
  • You can renew at any time during the renewal month by going to the Licence Dialog in your Add-On and clicking the Buy Now button. The next 12 months of the Licence will not start until your current period has expired.
  • Once the renewal month has been passed your Add-On will automatically show its Licence Dialog and not proceed any further until the Renewal Fee is paid.
  • When you pay an Annual Renewal Fee the system will add one year to the current renewal date. If you pay the Annual Renewal Fee over a year late you will be charged double the current Annual Renewal Fee to reactivate your licence.
  • Please note that providing your Adept Add-Ons licence is valid for New Sage 50 v21 there is no additional fee if you upgrade to Sage 50 or 50cloud v25 or higher

If you use your Adept Add-Ons with Old Sage 50 v20 or earlier then Version Upgrade Fees apply.

  • Currently the UK price of a Version Upgrade Fee is 20% of the RRP of the Tool per Adept Add-On.
  • A Version Upgrade Fee is payable if you Upgrade to New Sage 50 & 50cloud (v21) or higher from Old Sage 50 2014 (v20) or earlier.
  • A Version Upgrade Fee is payable if you Upgrade to Old Sage 50 2014 (v20) from Old Sage 50 2013 (v19) or earlier.
  • If you remain on your current version of Old Sage 50 then no additional fees will be due until you decide to upgrade to a newer version of Sage.

How to purchase an Annual Licence Renewal for your Adept Add-Ons.

How to Update your Adept Add-Ons.

The first time you connect your upgraded Add-On to the new version of Sage or run the Tool for the first time in a new month, you may be asked to purchase an Upgrade or Annual Renewal to your Add-Ons licence.

Upgrade to Type UK Australia New Zealand
Sage 50 2014 v20 Perpetual GBP 20% of the Tools RRP
eg: £150 RRP = £30+VAT
eg: £300 RRP = £60+VAT
AUD 20% of the Tools RRP
eg: $300 RRP = $60
eg: $600 RRP = $120
NZD 20% of the Tools RRP
eg: $330 RRP = $66
eg: $660 RRP = $132
New Sage 50 & 50cloud v21+ Annual GBP 20% of the Tools RRP
eg: £150 RRP = £30+VAT
eg: £300 RRP = £60+VAT
AUD 20% of the Tools RRP
eg: $300 RRP = $60
eg: $600 RRP = $120
NZD 20% of the Tools RRP
eg: $330 RRP = $66
eg: $660 RRP = $132

Prices are per Adept Add-On and include VAT where applicable.
Licences for New Sage 50 v21+ and Sage 50c/50cloud v24+ will need to be reactivated once a year by paying an Annual Renewal Fee.

The following screen shot shows a v20 Upgrade.

Upgrade Required Screenshot

The following screen shot shows a v21+ Annual Renewal.

Upgrade Required Screenshot

Check that your contact details are correct. If they are not, click the Edit button and correct them accordingly.

When you edit your details the Edit button changes to Save and the Refresh button changes to Cancel so that you can chose whether to save or abandon any changes that you makes. Fields that you change are highlighted pink. Why do we need this information ?

  • Email, Forename and Surname are used to send you an email with your new licence and a VAT invoice for your records.
  • Telephone is in case we need to contact you because the email with your new licence and invoice has bounced.
  • Trial licences and Full licences are locked to your Sage serial number as an anti-piracy measure.
  • Company name and address are used on your VAT invoice.
  • VAT Reg is only required if you are in an EC country other than the UK. It will be verified against the VIES database and if valid we will be able to zero rate the sale.
  • You can’t change Tax Code yourself. For intra EC sales it will change to 22 when your VAT Reg has been verified.
  • Reseller is the name of the Adept Reseller who sold you this software.

To buy the licence upgrade click the Buy a Sage 2019 Licence Upgrade button or Buy a One Year Licence Upgrade.

Your Internet browser will be started and you will be taken to a shopping cart page where you can pay for the upgrade using any standard credit card or PayPal.

You don’t need a PayPal account, just click “Don’t have a PayPal account” or “Pay by Debit or Credit Card”.

Upgrade Payment Screenshot

After you have successfully paid for the upgrade return to the Add-Ons Licence Dialog and click Refresh.

Your details will be re-read from the Adept licence server and if the new licence is found it will be loaded automatically.

Automatic Upgrade Confirmed Screenshot

If for any reason this doesn’t work you will also receive an email with a new licence key that you can enter manually.

Adept are Sage Platinum Partners for Sage 50 and certified Sage Developers